We offer a 30 day risk-free guarantee. If for any reason you aren't happy with your jimmyCASE, you may return it for a full refund within 30 days of purchase. This guarantee applies to the first unit in any order. Returns on multiple units will incur a 20% restocking fee upon return.
jimmyCASE products come with a one-year limited warranty from defects in materials and craftsmanship for one year from original date of purchase when used under normal conditions and for the purpose intended.
Exceptions: The white cases and light colored fabrics tend to show dirt, and the no-risk guarantee does not apply for this. We will not accept returns for dirt issues. Custom Cases are custom-made upon order. If a custom case is defective, we will replace with same custom case option within 30-day window.
I've never received the wallet case.
The first case I've ordered earlier also took months and it appeared to be the wrong case. I contacted customer support, but received no reaction. So I just ordered a new one - but haven't revceived this one yet.
2020-01-10 18:22:00 UTC
Jo Meuwissen said:
I did not receive it het. Please verify the delivery...